Records & programme rules
HUD Compliance Services for Assisted Housing
Your files are examined as closely as your buildings. Four programmes covering income verification, voucher rules, certification submissions and project-based assistance.
Why paperwork costs money
A perfect building with imperfect files is still exposed
Physical inspection is the visible half of HUD compliance. The other half is administrative: whether income was verified through the right system, whether certifications transmitted on time, whether programme rules were followed and evidenced.
The exposure is different in kind. A poor inspection score costs points and attracts attention. An administrative finding can mean repayment of subsidy, withheld assistance payments, or in serious cases the contract itself.
Physical standards under NSPIRE are published and specific, and severity weighting comes from the final standards notice. Administrative rules are just as specific, but far less visible, which is why they get missed.
A records problem is also less forgiving, because it is usually historical by the time anyone notices. You cannot repair a certification that transmitted late eight months ago the way you can replace a smoke alarm. Which is why this work is preventive by nature.
The four programmes below cover the administrative side. Where a review turns up physical findings too, our inspection services assess them against the NSPIRE standards and our repair services correct them. Where the exposure is an audit rather than a review, HUD audit support is the closer fit.
Choose a programme
All our compliance services
Most properties need more than one, and they interact. Tell us which programmes fund you and we will tell you what applies.
EIV Compliance
Enterprise Income Verification is mandatory, and its reports are the first thing a reviewer opens. We audit how your team uses the system, resolve income discrepancies, get access and coordinator rights right, and train the people running the reports.
EIV compliance
HCV Compliance
Housing Choice Voucher rules govern who can be housed, at what rent, and against which physical standards. We prepare units for inspection, keep your programme paperwork defensible, and track the requirement changes that catch landlords out.
HCV compliance
TRACS Compliance
Certifications and voucher payment requests transmit through TRACS on a monthly rhythm, and rejections stop payment. We handle submissions, fix the errors causing rejections, and train your team so the cycle stops breaking.
TRACS compliance
PBV Compliance
Project-based assistance attaches to your building rather than to a tenant, which changes both the opportunity and the obligations. We help you qualify, meet the physical and administrative requirements, and keep the HAP contract in good standing.
PBV complianceHow we work
Four steps across every programme
Review what exists
We examine the actual files and the actual system usage rather than the written procedure, because the gap between the two is where findings come from.
Fix the current exposure
Open discrepancies get resolved, rejected submissions corrected, missing documentation reconstructed where it can be. First priority is anything already overdue.
Train the people doing it
Most administrative findings are knowledge gaps, not negligence. Your staff learn the procedure properly, so the problem stops regenerating after we leave.
Stay available
Rules change and staff turn over. Ongoing guidance costs a fraction of rebuilding compliance from scratch after a bad review.
Where findings come from
Staff turnover is the most common root cause
Ask what changed before a bad review and the answer is usually a person. The one who understood EIV reports left, or the person who transmitted certifications moved on, and nobody inherited the reasoning behind the routine.
That is why we train rather than just remediate. Fixing this year's discrepancies without transferring the knowledge means paying to fix them again next year.
- Reviews based on real files, not written procedure
- Overdue items handled before anything else
- Staff trained so the fix survives turnover
- Ongoing access when rules change or people leave
In scope
What compliance work covers
The administrative half of HUD compliance, alongside the physical standards published by the Real Estate Assessment Center.
Review or audit coming? Files take longer to fix than buildings.
Questions